Business Intelligence

The preferred browser for IBM Cognos 10.2.1 is Internet Explorer version 10 or higher.

 

Configuring Internet Explorer (IE) for IBM Cognos – Pop up Blocker and allow downloads of Excel or PDF files.

 

Step 1 – Pop up Blocker

 

Open IE, click on “Tools” from the menu bar. Click on “Pop up Blocker”, and then click “Pop up Blocker Settings”.

 

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A new Pop up Blocker Setting box will open. Review the Allowed sites in the middle of the box.

 

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If cognos.udel.edu is not in the box, click in the empty box under Address of website to allow. Type cognos.udel.edu and click “Add” on the right side. Click “Close” at the bottom of the Pop up Blocker Settings box.

 

Step 2 – Downloads

 

Open IE, click on “Tools” from the menu bar. At the bottom of the menu box, select Internet Options.

 

 

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An Internet Options box will open. Select the 2nd tab “Security”.  Click on the Internet icon, and then click “Custom level” near the bottom of the box. The Security Settings – Internet Zone box will open. Using the scroll bar on the side of the box, scroll down the options to “Downloads”. There are three options: Automatic prompting for the file downloads, File download and Font download. Make sure the bullet (green circle) is Enable for each option, click OK. You will return to the “Security” tab of the Internet Options box.

 

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Click on the “Local intranet” icon, and then click “Custom level” near the bottom of the box. The Security Settings – Local Internet Zone box will open. Using the scroll bar on the side of the box, scroll down the options to “Downloads”. There are three options: Automatic prompting for the file downloads, File download and Font download. Make sure the bullet (green circle) is Enable for each option, click OK. You will return to the “Security” tab of the Internet Options box.

 

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Click on the “Trusted sites” icon, and then click “Custom level” near the bottom of the box. The Security Settings – Trusted Sites Zone box will open. Using the scroll bar on the side of the box, scroll down the options to “Downloads”. There are three options: Automatic prompting for the file downloads, File download and Font download. Make sure the bullet (green circle) is Enable for each option, click OK. You will return to the “Security” tab of the Internet Options box. Click OK at the bottom of the “Security” tab.

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