Institutional Research Staff
Questions? Contact us at firstname.lastname@example.org.
Requests for data, reports or information should be made by completing our IRE Data Request Form.
Office of Institutional Research and Effectiveness
332 Hullihen Hall
162 The Green
Newark, DE 19716
Phone: (302) 831-2021
Fax: (302) 831-8530
Heather Kelly – Director of Institutional Research Heather Kelly has been with the University of Delaware since 1998. Her areas of expertise include institutional effectiveness and faculty workload. She has published four chapters on the latter topic including a chapter in The Handbook of Institutional Research. She has taught graduate level courses focusing on Planning, Governance, and Finance in Higher Education and Analyzing Faculty Workload, Performance and Compensation. She serves as an Evaluator for the Middle States Commission on Higher Education (MSCHE), an associate editor for the Society for College and University Planning’s (SCUP) Planning for Higher Education, and is past Board Treasurer of the Association for Institutional Research (AIR), and past President of the North East Association for Institutional Research (NEAIR). She received a doctoral degree in Educational Leadership from the University of Delaware, a master’s degree in Higher Education Administration from the University of Pennsylvania, and a bachelor’s degree in Geology from Smith College. She is also a graduate of the HERS (Higher Education Resource Services) Bryn Mawr Summer Institute.
Allison Walters – Assistant Director of Institutional Research Allison Walters manages the production of several of the office’s annual publications and reports including Facts and Figures and UD profile data for external guidebooks. She administers the annual Career Plans Survey of graduating students and provides assistance to departments and units conducting survey research. Allison works with department chairs to provide data and support during the Academic Program Review process, and she also manages the Office of Institutional Research and Effectiveness website. Allison joined Institutional Research in 2003 and assisted with the Delaware Cost Study before transitioning to manage the Study from 2005 through 2013, during which time she published a chapter on faculty workload in The Handbook of Institutional Research. She has served the Association for Institutional Research (AIR) on its Forum Evaluation Committee and the Nominations and Elections Committee, and has been a member of the Steering Committee and Secretary for the North East Association for Institutional Research (NEAIR). Allison received a doctoral degree in Educational Leadership from the University of Delaware, a master’s degree in Higher Education Administration from the University of Maryland College Park, and a bachelor’s degree in Family and Community Services from the University of Delaware.
Ursula Anderson – Senior Institutional Research Analyst Ursula joined the Institutional Research team in January 2017. Her work focuses on data collection, reporting, analysis, and dissemination about/on student, staff, and faculty diversity. She also supports diversity, equity, and inclusion initiatives of the university’s Diversity Network and NSF ADVANCE Institutional Transformation grant. Ursula received her doctoral and master’s degrees in Experimental Psychology from Georgia Institute of Technology and her bachelor’s degree in Animal Behavior from Bucknell University.